The Plaza Heritage Hotel is situated in the center of the city. Within easy reach of this hotel are located the Lake City Casino, several shopping centers, Riverside Park and numerous other attractions. There are plenty of places to eat, drink and to indulge in a bit of shopping near the hotel. The Plaza Heritage Hotel can provide guests with transportation to and from the nearby Kamloops airport for a fee.

The rooms at the Plaza Heritage Hotel are provided with amenities which include free local calling, satellite television service and Internet access provided compliments of the hotel via a wireless LAN.

The Plaza Heritage Hotel provides its guests with amenities which include an onsite coffee shop that also serves meals. A breakfast is offered every morning and the menu switches to fine dining selections for the afternoon and evening hours. The hotel also has banqueting facilities available to guests. Practical amenities such as currency exchange are also offered by this hotel.